Rachel works with pre-bookings only to keep the private studio/VIP vibe alive. No walk-ins. Please read the following on booking, arrival and cancellation policies.
A confirmation email will be sent as soon as Rachel can confirm the appointment via Treatwell. If a booking is made during the night, during a busy studio day or a Sunday, please remember that instant confirmation rarely happens and may take some time. Keep the email to make any changes to your booking. Some bookings may require a 50% deposit
It's best to arrive 5 minutes before your booking to allow time for getting comfortable & something to drink. Please be aware if you arrive late, the treatment time may be shortened in consideration of the next person. Over 15 minutes late will incur a 5€ charge as not all treatments can be shortened.
Cancellation Policy: If you need to change or cancel your appointment, please give at least 24 hours notice. A fee of 50% of the treatment can incur for same day cancellations or 100% for no-shows.
Finding the Studio
Sonnenalle 172, Neukolln, 12059 Berlin (Buzzer: Hype Filter)
Bus M41 towards Sonnenalle Sbahn. Stop is Hertzbergplatz. 10 second walk from there.
Closest Ubahn: U7 to Karl-Marx Straße & 10 minute walk
Closest Sbahn: S41/S42 to Sonnenalle & 7 minute walk
Payment Method: Please bring cash as there isn't a card machine at the studio